Location
While our core team and headquarters are in Sacramento, California, we welcome remote workers from all over the country.
We've built a strong culture to foster valuable team relationships with both remote and California team members.
We host frequent trips during the year to bring the team together for extended periods of face-to-face time to build deeper relationships. Some examples of trips include our domestic excursions to San Diego, Newport Beach, and Lake Tahoe. Along with international trips to Mexico, Belize, and the Dominican Republic.
Overview
Location: Remote-first (with occasional travel for team offsites or planning sessions)
Department: Engineering
Reports to: Chief Technology Officer
Webconnex is seeking an Engineering Operations Manager to ensure our engineering organization executes effectively, scales sustainably, and operates with clarity and accountability. You will be a key member of the Office of the CTO, partnering closely with Engineering, Product, and Design leaders to improve our planning processes, initiative tracking, delivery rhythms, and operational metrics.
This role is ideal for someone who thrives on bringing order to complexity, translating vision into action, and empowering teams to do their best work through great systems. Just as importantly, this person must be a strong relational leader—capable of building trust, influencing without authority, and cultivating shared ownership across diverse teams.
The Engineering Operations Manager will also play a thoughtful role in how we adopt and integrate AI tools within our workflows. They will help ensure our use of AI enhances clarity, accelerates value delivery, and reinforces—not replaces—human-centered practices.
Key Responsibilities
Drive Engineering Execution: Own the systems and rhythms that help engineering teams plan, execute, and deliver reliably.
Evolve Initiative Tracking: Build and maintain mechanisms for tracking major technical initiatives, surfacing risks, and enabling progress transparency.
Orchestrate Ceremonies: Continuously improve engineering-wide ceremonies (e.g. planning cycles, demos, retrospectives).
Build Accountability Structures: Define and operationalize methods for initiative ownership, progress reporting, and engineering-wide follow-through.
Partner with Product: Collaborate with Product and TPMs to align on delivery timelines, scope clarity, and cross-functional coordination.
Improve Process Maturity: Identify process gaps and implement systems that help engineering teams scale without losing speed or cohesion.
Facilitate Cross-Team Collaboration: Coordinate communication and handoffs across teams, functions, and stakeholders.
Enable Data-Driven Ops: Help define and maintain engineering metrics (velocity, cycle time, delivery health, etc.) that support healthy decision-making.
Experience
5+ years of experience in engineering program management, operations, or technical leadership roles in a software organization
Demonstrated success improving how engineering teams operate at scale
Strong systems thinking, organizational design, and communication skills
Strong experience managing executive stakeholder relationships and aligning engineering priorities with business goals
Track record of developing and executing on strategic engineering roadmaps
Excellent facilitation and collaboration skills, with a demonstrated ability to influence without authority
Thoughtful approach to emerging technologies, especially AI, and their impact on team dynamics
Comfort working in a remote-first, asynchronous environment
Nice to Have
Experience scaling engineering practices in high-growth SaaS or platform companies
Experience using common engineering metrics tools to manage team performance
Exposure to change management or strategic planning frameworks
Salary & Benefits
$150,000 - $175,000 annually. Opportunity for growth and bonuses.
401k with company match and equity pool opportunities
Aetna or Kaiser Permanente health care package, vision plan, and health savings account (HSA)
Dependent Care Flexible Spending Account (DCFSA)
Benevolence Fund for larger medical expenses
$1,200 annual mental health benefit
Connection Credits for team experiences
Participation in 3 company trips (including tropical summer experience with company & families)
10 vacation days (15 vacation days after 2 years), 5 sick days, 1 floating holiday, and 2 personal days
